Mofawtar User Guide — Step by Step
Mofawtar User Guide — Step by Step explains how to create an account, set up your company, connect to the Egyptian Tax Authority, issue invoices and receipts, and prepare tax reports from one place.
How will this guide help you?
With this guide, you will be able to:
- Create your account, set up your company information, and connect it to the Egyptian Tax Authority.
- Add customers, items, and suppliers.
- Issue, seal, and submit e-invoices and e-receipts.
- Download sales and purchase invoices from the tax portal.
- Prepare VAT returns and Form 41.
- Manage your team and POS devices.
Who is this guide for?
Businesses and professionals: For issuing invoices and receipts, tracking their status, and preparing reports.
Accounting firms: For managing multiple client files, downloading invoices, preparing returns, and assigning team permissions.
Where should I start?
Follow this order for the best result:
- Subscription & Account Creation
- Company Setup
- Connect to the Egyptian Tax Authority
- Add customers and items
- Issue your first invoice
Tutorial Videos
Short videos explaining the key steps for using Mofawtar.
Subscription & Account Creation
Create your account, choose the appropriate plan, accept the terms, and complete payment to activate your subscription.
Create an account
- Go to the Mofawtar website and choose Create a new account.
- Enter your name, email address, and phone number.
- Choose the appropriate plan: company, professional, or accounting firm.
Accept the terms and complete payment
- On the payment page, read the Terms & Conditions and Customer Declaration.
- Check the acceptance box; the subscription cannot be activated without it.
- Complete payment and you will receive a confirmation email.
NoteUse an email address you check regularly, as confirmation messages, renewal notices, and support replies will be sent there.
Company Setup
Company setup is the foundation of your work in Mofawtar and should be completed before issuing any invoice or receipt.
Setup steps
- Add the company name and tax registration number exactly as registered on the tax portal.
- Add the branches used for issuance and select the default branch.
- Add POS devices if you will use e-receipts.
- Review invoice and item settings such as units and taxes.
- Save the data, then continue to Connect to the Egyptian Tax Authority.
Key settings
| Setting | Why is it important? |
| Company information | Appears on invoices, receipts, and reports. |
| Branches | Links each document to its correct issuing location. |
| Activity code | Required for documents to be accepted by the tax portal. |
| POS devices | Required to issue e-receipts. |
ImportantReview company information carefully before saving. Correcting a company registered with incorrect data requires support assistance, while replacing a correctly registered company becomes available after 3 months.
Connect to the Egyptian Tax Authority
The connection requires a Client ID and Client Secret from the e-invoice portal.
Get connection credentials from the portal
- Log in to the e-invoice portal using the company's account.
- Open taxpayer information, then go to ERP.
- Click Add New ERP System.
- Enter the system name: Mofawtar, and choose an appropriate validity period.
- Copy the Client ID and Client Secret.
Enter the data in Mofawtar
- Open company settings in Mofawtar.
- Paste the Client ID and Client Secret into the designated fields.
- Add the activity code and required information.
- Test the connection before issuing documents.
TipMost submission errors are caused by incomplete connection, activity, or branch data, so verify the connection first.
ImportantDo not share your Client Secret with anyone. If the portal credentials expire, renew them and update them in Mofawtar.
Customers, Items & Suppliers
Organizing master data reduces invoice errors and speeds up issuance and reporting.
Items & services
Add the item name, price, unit, type (good or service), and associated tax code such as GS1 or EGS.
Customers
Add the customer name, tax number when required, contact details, and address if needed for the document.
Suppliers
Supplier data is used for purchases, expenses, VAT reports, and Form 41.
Import from Excel
If you have many items or customers, use Mofawtar's import template.
TipDownload the template from Mofawtar and do not change the column names to avoid upload errors.
E-Invoice
Create a single invoice or a batch of invoices, then seal and submit them to the Egyptian Tax Authority.
Create an invoice
- Open the invoices page and click Create New Invoice.
- Choose the document type: invoice, credit note, or debit note.
- Select the customer and date, then add items, quantities, prices, and taxes.
- Set the activity code, branch, currency, and invoice type (local or export).
- Review totals carefully.
Save & submit
- Choose Save to keep it as a draft, or Seal & Submit to submit it.
- Track the invoice status after submission: accepted, rejected, or cancelled.
- You can email a copy to the customer.
Each invoice uses 4 points from your balance, deducted only after successful submission.
NoteMofawtar submits the invoice using the exact data you entered without modification, so you are responsible for reviewing amounts and taxes before submission.
E-Receipt
E-receipts are suitable for businesses that sell to end consumers through POS devices.
Issue a receipt
- Open the receipts page and choose Single Receipt or Bulk Receipts.
- Select the customer or recipient information.
- Add items, quantities, and prices.
- Select the branch, POS device, activity code, and currency.
- Review the data, then choose Save or Save & Submit.
Each receipt uses 1 point from your balance.
ImportantMake sure the POS device, branch, and activity code are configured before submission to avoid rejection. To set up a POS device, see
Points of Sale (POS).
E-Seal
Submitting e-invoices through Mofawtar requires a valid electronic seal (E-Seal) issued in the taxpayer's name by an approved provider such as MCDR or Egypt Trust.
Set up the E-Seal
- Download the Mofawtar signing application and install it on your computer.
- Install the USB token drivers provided by your E-Seal issuer.
- Make sure the USB token is connected and the certificate is valid.
Seal and submit invoices
- Select the invoices you want to seal.
- Enter the USB token PIN on your computer.
- After successful sealing, submit the documents and track their status.
ImportantAn e-invoice cannot be submitted without a valid electronic seal. Sealing happens on your device and is initiated by you. Clicking Submit confirms that you approve the document's data. Keep your PIN private and renew the certificate before it expires.
ETA Portal Reader
Download sales and purchase invoices from the tax portal and analyze them inside Mofawtar.
Sales report
Export all invoices or select specific invoices using filters for type, status, and customer.
Purchase report
Includes the same features as the sales report, with the option to classify a purchase invoice as an expense.
Expense report
Shows invoices excluded from purchases or classified as expenses.
Download
Download files as PDF or Excel for review or archiving.
NoteAn invoice status on the tax portal may change within 14 days after issuance because of rejection or cancellation. Re-download invoices before relying on them for tax returns.
Tax Reports
A quick overview of Mofawtar reports and how each one is used.
| Report | Use | Output |
| Sales | Track sales invoices and their statuses. | Excel / PDF |
| Purchases | Review supplier invoices. | Filterable lists |
| Expenses | Track invoices classified as expenses. | Data for accounting analysis |
| VAT | Prepare return data. | Excel for review and CSV for upload |
| Form 41 | Prepare withholding and collection data. | Quarterly file |
VAT Return
Review sales and purchases and prepare the return file for review or upload.
Steps
- Choose the required month.
- Review sales, purchases, and tax summaries.
- Open sales details at invoice and line-item level.
- Review purchase details and edit or remove entries as needed.
- Export the file: Excel for review or CSV for portal upload.
TipReview the Excel file first, then generate the CSV after confirming the final data.
Form 41 for Withholding & Collection
Prepare quarterly withholding and collection data in an organized format.
Steps
- Open the Form 41 report from the Reports menu.
- Choose the required quarter.
- Review invoices that contain withholding.
- Exclude invoices with no withholding.
- Export the report for review or upload.
ImportantBefore exporting, review the supplier details, tax registration number, transaction type, and withholding type.
Users & Permissions
Add your team members and assign permissions based on each role.
Add User
- Open account settings or company settings.
- Choose Add New User.
- Enter the name and email address.
- Set permissions: view, add, edit, delete, submit, or reports.
- Review permissions before saving.
Each additional team member beyond your plan allowance costs EGP 50.
ImportantWhen a team member leaves, revoke their access immediately. Any action performed from their account is attributed to that account holder.
Points of Sale (POS)
POS registration happens in stages: self-registration, visit request, adding the POS device on the portal, then linking it to Mofawtar.
Register with the Tax Authority system
- Complete self-registration on the e-invoice and e-receipt platform.
- Enter company information and use the E-Seal when required.
- Add the first company representative; you can add more representatives later.
- Register on the POS platform and activate the account from the confirmation link sent to your email.
- Request a visit and prepare the device serial number using the method below.
Add the POS device and link it to Mofawtar
- After the visit, open the invoice portal and choose POSthen add the POS device.
- Choose the branch and search for Mofawtarthen enter the serial number and operating system.
- Complete generation of the connection credentials.
- In Mofawtar, enter the POS name, branch, serial number, operating system, client code, and secret.
Find the device serial number
| Device | Method |
| Windows (recommended) | Open PowerShell and enter:
Get-CimInstance Win32_BIOS | Select-Object SerialNumber |
| Windows (CMD) | Enter: wmic bios get serialnumber If the command does not work in Windows 11, use the PowerShell method. |
| Mac | From the Apple menu, choose About This Macand you will find the Serial Number. |
| Mac (Terminal) | ioreg -l | grep IOPlatformSerialNumber |
| Device not working | The serial number may be printed under the device, on its original box, or on the purchase invoice. |
NoteEach additional POS device beyond your plan allowance costs EGP 500, excluding VAT.
Frequently Asked Questions
Quick answers to the most common questions.
Why is an invoice rejected?
Usually because of branch data, activity code, customer information, unit of measure, item code, or mismatched totals.
Can I save an invoice without submitting it?
Yes. Save it as a draft, then seal and submit it after verifying the data.
Can I submit an invoice without an electronic seal?
No. Submitting an e-invoice requires a valid electronic seal in the taxpayer's name.
How many points does an invoice or receipt use?
An invoice uses 4 points and a receipt uses 1 point. Points are deducted only after successful submission.
Can I get a subscription refund?
Yes, within 14 days of payment for plans covered by the guarantee, once per customer. See the Refund Policy.
What is the difference between Excel and CSV for the VAT return?
Excel is for review and analysis, while CSV is for upload to the tax portal.
Contact Us
Didn't find your answer? Contact technical support via WhatsApp 01050996319 or support@mofawtar.com.